Soft Skills Matter Most

If you are to think about coaching most CEOs see this as tackling areas that are not vitally important. An article in HBR reports CEOs as largely regarding ‘soft skills’ as not necessary to fulfil the requirements of their role, however it is these skills which can serve to undo a CEO.

Think of what constitutes ‘soft skills’. Self awareness, empathy, conflict resolution, ability to listen, compassion, ability to influence are just some of the skills that work to enhance leadership. However if the view you have as a CEO that ‘soft skills’ are secondary to success, then consider the behaviour of those that has led to their downfall. Was it due to technical deficiencies or a lack of discipline or impulse control?

Research points to success as leading us to being more self centred and reassured, though this may blind us to believing that these are the only attributes that matter. Soft skills are a part of life long learning. We can choose to ignore these in our quest for confidence and inner comfort, results and ‘bragging rights’ with mates. Power plays and high conflict situations can become the norm in a CEO’s life. Results, results, results. After all, isn’t this what we are graded on?

Doesn’t our next contract rely on achieving or exceeding the bottom line? So how does that impact on the way we motivate others? Ourselves? Does reaching that business imperative change your behaviour? If not in a positive way, are you aware when the behaviour that got you to where you are, started to change in a manner that others did not appreciate? And if so, you can bet that the change was in the ‘soft skills’ you did not adequately demonstrate.

The one constant in life is change as we all know, and while success is important, success without using the most effective tools of all, amounts to limited success only. CEO Coach specialises in ‘soft skill’ assessment and optimising. We have the necessary backgrounds and experience in HR, Psychology and Management. We will help you become the leaders you want to be. Soft skills matter.


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